Answer · The Doctor
What numbers actually matter each week?
Start with three. Dr. Ben Lerner can read a practice from them.
Most doctors drown in reports. Dashboards multiply. The question is not “do I have data?”; it is “what deserves my attention this week?”
For C3, three numbers sit at the top of the list: collections per visit, total visits, and total collections. They are not the only numbers that matter. They are the ones Ben wants to see first, because together they reveal the model, the load, and the provision.
The relationship
Visits × CPV ≈ collections
When one number moves and the others do not, the story changes. High visits with thin collections point one way. Strong collections on fewer visits point another. Bring Ben those three and a useful conversation can start before a single fancy report loads.
1 · CPV
Collections per visit
What each visit is actually worth economically. Thin CPV with high volume often means hard work without provision. Strong CPV usually means the care plan and model are carrying real value.
2 · Volume you carried
Total visits
How many patient visits happened in the week. Capacity, schedule, and season of life show up here, without pretending volume alone equals health.
3 · What came in
Total collections
Cash reality for the week. Together with visits and CPV, this closes the loop: activity, value per visit, and money in the door.
Not the only numbers: the first ones
New patients, retention, resigns, show rate, marketing spend, overhead. Those matter too. Practice Intelligence and coaching go wider when the moment calls for it.
Weekly clarity starts narrower. If you only bring three numbers into a discovery conversation, bring these. There is a surprising amount C3 can tell from CPV, visits, and collections alone, including whether the next move is more volume, a stronger care plan, or a different kind of help.
Related: patient volume & high-value model · overhead · Practice Intelligence